PRIVACY POLICY

Last Updated: January 28, 2024

Introduction and Scope

This Privacy Policy provides an overview of how Mindful Soul Energy LLC ("we", "our", or "us") collect, use, and secure your personal information when you use our services. The scope of our data processing activities encompasses the collection, analysis, use, and protection of personal data obtained from customers through our services, adhering strictly to industry standards and regulatory requirements, including the GDPR.

Data Collection Practices

Our business collects various types of personal information which include but are not limited to your name, contact details, billing information, and interaction records with our services. This information is collected through direct interactions, such as when you register for our services or contact us for support, and indirectly, as we track usage patterns and preferences through technologies like cookies. The legal grounds for processing this information include consent, the necessity for the performance of a contract with you, compliance with legal obligations, and our legitimate interests, such as providing and improving our services.

Usage Details

The data collected serves the purpose of fulfilling contractual obligations, providing customer support, enhancing the functionality and security of our services, personalizing your experience, and informing you of services and offers that may interest you. User privacy rights are a priority, and we ensure these rights are upheld in all our data use activities.(Sharing on info please ensure that the business does not share the contact's information with third parties unless it's a legal matter.)

Data Sharing Policies

We may share your personal information with third parties only under the following circumstances: Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process. Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities. We do not sell or disclose personal data to any unaffiliated third party for their own use without your consent.

User Rights

Under privacy laws, particularly GDPR, users have the right to access, correct, erase, and port their personal data. Additionally, users have the right to restrict processing and object to processing. Requests to exercise these rights can be made using the contact information provided.

Security Measures

To safeguard your personal data against unauthorized or illegal access, alteration, disclosure, or destruction, we maintain robust physical, electronic, and procedural safeguards, including encryption and access controls.

International Transfers

Should we transfer data internationally, such as to service providers or business operations outside the European Economic Area (EEA), we only do so using secure mechanisms that ensure a level of data protection comparable to that mandated by the GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the requirement to comply with legal, accounting, or reporting obligations. The criteria used to determine data retention include the nature and length of the relationship with the customer and legal obligations.

Policy Updates and Contact Information

This privacy policy may be updated periodically. Current policy will be indicated along with the last update date. For any privacy-related inquiries, please contact our Data Privacy Officer at:

Mindful Soul Energy LLC

2348 Willow Pond Way Grafton,

WI 53024 United States 

Phone: +1 4148017001

[email protected]

Grievance Redressal

For grievances regarding privacy, users may contact us at the above details. We are committed to resolving complaints efficiently and effectively, adhering to regulatory procedures and guidelines.